Privacy Policy

We may collect information you provide directly, such as your name, phone number, email address, shipping details, account preferences, support messages, and any content you submit while using the platform.

We may also collect limited technical and usage information such as device details, browser type, pages viewed, and transaction activity to improve performance, security, and service quality.

• Order and delivery details
• Account and contact information
• Customer support communications
• Analytics and site usage data

We use customer information to process orders, provide support, deliver products, manage accounts, communicate order updates, improve our services, and maintain platform security.

Information may also be used to comply with applicable legal and tax obligations in Pakistan, prevent fraud, and resolve disputes.

• Order processing and delivery coordination
• Customer support and issue resolution
• Fraud prevention and account security
• Service improvement and internal analytics

We do not sell personal information. We may share limited data with delivery partners, payment providers, technical vendors, or government authorities only where necessary to complete services, protect our platform, or comply with law.

Any service provider we work with is expected to handle data responsibly and use it only for the services we request from them.

• Delivery and courier partners
• Payment and banking partners
• Technical infrastructure providers
• Authorities when legally required

You can review and update your account information, contact our support team to request assistance, and manage your communication preferences where applicable.

If you have questions about this policy or want help with your data, contact us using the details below.

• Access and update account data
• Request support for privacy questions
• Manage communication preferences
• Ask about retention or deletion where permitted